At Unbroken Remnant (accessible from unbrokenremnant.com and all associated hosting domains), your privacy is foundational to our operations. This Privacy Policy document outlines the types of personal data we collect, how it is handled, and the strict guardrails we use to protect your information when you shop with us, join our clubs, or participate in our community feeds.
1. Information We Collect
We collect personal information necessary to fulfill your apparel orders, manage subscription billing, and display community content:
- Order & Identity Data: Full name, physical shipping address, billing address, email address, phone number, and account passwords.
- Transaction Data: Payment details (credit card tokens, account numbers) processed securely through our encrypted, PCI-compliant payment gateways (Stripe / WooPayments). We never store raw credit card numbers on our local WordPress web servers.
- User-Generated Content: Real names, aliases, written testimonies, fitness log descriptions, and images/photographs that you voluntarily submit to us for public display.
2. How We Use Your Data
Your personal information is used strictly to run the core operations of our business, including:
- Fulfillment: Sending your physical shipping data to our print-on-demand manufacturing networks (Printify) to print and deliver your monthly apparel drops.
- Subscription Billing: Managing your recurring payment profiles securely every 30 days.
- Marketing & Updates: Sending transactional order confirmation emails, shipment tracking details, and occasional brand announcements or daily devotional newsletters.
3. User Testimonies & Media Release
If you choose to submit a written testimony or a photograph of yourself wearing our apparel to our website or via social media platforms (Instagram/TikTok), you acknowledge that:
- By submitting text or media, you grant Unbroken Remnant a non-exclusive, worldwide, royalty-free license to publish, display, and share that content on our public web pages and marketing channels to encourage other members.
- You retain full ownership rights to your personal media files. If at any time you wish to have a personal testimony, image, or quote removed from our website feeds, simply submit a removal request via our contact channel, and our technical administrators will purge the asset files within 48 business hours.
4. Data Sharing and Third-Party Links
We do not sell, trade, or rent your private personal details to third-party data brokers. Your information is shared exclusively with certified e-commerce infrastructure platforms required to complete your transactions:
- Web Hosts & Servers: Managing data queries on our encrypted cloud systems.
- Printify / Print Providers: Handling custom product printing and shipping labeling.
- Stripe / Gateways: Processing bank checkouts securely via advanced network encryption.
5. Your Data Control Rights
Under standard data privacy protections, you retain complete authority over your personal information. You have the right to request a digital copy of the data we hold on you, update incorrect billing accounts or shipping addresses inside your dashboard panel, or request that we delete all your stored profile histories from our system records.
6. Contact & Technical Privacy Support
For any privacy questions, data change requests, or to submit or remove community testimonies, please contact our brand administration desk directly via email at: admin@unbrokenremnant.com.